With this software, you get the troubleshooting, monitoring, and reporting capabilities you need to solve your clients’ technical issues fast, with minimum clicks and maximum results. With DRE, you can also work with different clients simultaneously on the same screen and communicate with them by chat or video, so your team can focus on helping clients instead of worrying about whether RDP connections are secure.ĭRE is unique because it offers the features you would find in a top-shelf solution for a fraction of the price. Sessions are protected by multi-factor authentication and AES-256 encryption by default, and you can add an additional layer of protection by using a master password. Your data can stay safe at any point in the remote support process. It can be used as a gateway between RDP by creating temporary or permanent port forwards to remote networks. As the number of remote workers continues to rise, today’s enterprises are looking for support that can meet the needs of a diverse, complex enterprise while offering reliable security.ĭRE was designed with RDP security in mind. SolarWinds Dameware Remote Everywhere (DRE) is a fast, affordable, and lightweight cloud-based remote support system designed to help technicians provide a high quality of service to end users. This allows service providers to securely and remotely access their clients’ devices and resolve their IT issues. In short, RDP creates secure, interoperable connections between clients, servers, virtual machines, and desktops. The transport driver packages the remote desktop protocol, so it can be sent across a TCP/IP network. Its subcomponents include the RDP driver, which handles all user interfaces, transfers, encryption, data compression, and framing.

The Terminal Server Device Redirector Driver handles all remote desktop protocol activity.

After that, the operating system encrypts the RDP data and adds it to the frame, so it can be transmitted over the network. An RDP-enabled solution packages the data to be transmitted and then Microsoft Communications and directs the data to an RDP channel. The Remote Desktop Protocol provides remote access through port 3389. Remote client users can connect to servers and virtual machines using multiple channels, and different data types are communicated across these channels. During an RDP session, you can remotely access Windows devices to resolve issues without having to be in person for troubleshooting.

Solarwinds dre